We recommend that before confirming payment, you always check the data presented on the payment confirmation screen (number plate, city, area, neighbourhood, amount, etc.), to avoid this type of error.

We inform you that the report is correct, as the ticket you obtained does not correspond to the vehicle reported. Please check the number plates that you have registered in the application and with which you have made the last payments.

You will be able to make the relevant allegations to the town hall, providing the evidence you consider necessary. For more information, please contact the regulated parking centre in your city directly.

Still have questions? Don't worry. Contact us, we'll be more than happy to help.