We recommend that you always check the data presented on the payment confirmation screen (number plate, city, area, neighbourhood, amount, etc.) before confirming the payment, to avoid this type of error.

It is currently not possible to change the vehicle registration number once you have obtained the ticket, so we recommend that you check before issuing it.

We regret to inform you that the report is correct, as the ticket you obtained does not correspond to the vehicle reported.

You can make any queries about the report by contacting the regulated parking centre in your city or by submitting the relevant allegations to the local council, providing any evidence you consider necessary.

Consult our terms and conditions of use of the service at Terms and Conditions of Service.

Still have questions? Don't worry. Contact us, we'll be more than happy to help.