To try to solve the problem, please follow the steps below:

1. Close the telpark App.
2. Check that you have an internet connection.
3. Check that the GPS/Location option is active.
4. After these recommendations, restart the telpark App and try to start a new parking space.

If the problem persists, go to a physical parking meter and obtain your ticket to confirm your parking.

Once you have obtained your ticket, you can contact us at soporte@telpark.com. Tell us the number plate with which you started the parking and the location so that our technicians can find out what has happened and find a solution.

Still have questions? Don't worry. Contact us, we'll be more than happy to help.